At OpenSurg, we prioritize continuity of care. If DeviceWise experiences downtime, static documents will be available via email to ensure uninterrupted access to critical device information.
The support email is specifically for handling customer service requests, technical support issues, or troubleshooting problems with the company ’products or services. Customers with issues or questions after purchase—such as a malfunction, problem, or a need for assistance—would reach out to this email. It’s typically managed by a customer service or technical support team.